Please use the products according to the stated guidelines. If symptoms like redness, swelling or irritation arise, discontinue use immediately and consult a dermatologist or physician.

This suggests that the allergic reaction is caused by the dye in the hair color. We request that you discontinue usage of the hair color.

In extreme cases, continued usage may worsen symptoms and cause a more severe allergic reaction. Even if it is just itching that you’re experiencing, there is a high chance of an allergy if it has been happening with every use. Avoid any further usage.

Prolonged usage may worsen the itching and stinging, and may also cause allergic contact dermatitis.

Even if prior use of the same hair dye has not previously caused any reaction, your body may develop an allergy over time due to bodily changes. Please be sure to conduct the patch test every time you use our hair colors.

Like other allergies, they may develop even in people with no prior history of them due to bodily changes. This makes a skin allergy test/patch test an absolutely necessary step in every hair coloring process.

In such a situation, please avoid attempts to self-medicate and consult a dermatologist urgently. Symptoms might persist if appropriate treatment is not given promptly, so please seek treatment as soon as possible.

The skin also becomes exceptionally sensitive and prone to irritation during menstruation and pregnancy. Please do avoid coloring your hair during these periods.

The scalp and hair of a young child/infant is more sensitive than that of an adult’s. With less sebum production, a child has less protection from irritation. We strongly request that you refrain from using hair dyes and bleaches on young children and infants.

The skin around the eyes and mouth is more delicate and sensitive, and hence prone to irritation. It is also dangerous as your eyes may come into contact with the chemicals.

Do refrain from coloring your hair after shaving. Tiny cuts may arise from shaving, making your skin especially prone to irritation.

We recommend not to take a bath while dyeing your hair. The dyeing chemicals may get into your eyes as a result from sweat or steam, and may hence be unsafe.

Rinse well with either water or lukewarm water for at least 15 minutes, and consult an eye specialist immediately after. Avoid attempts to self-medicate with eye drops.

Be sure to first let the child drink some water or milk regardless of the amount of dyeing liquid consumed. Ensure that the child receives medical treatment after.

Hair color on the skin will eventually fade after a few days as the skin renews itself, and as you shower and shampoo your hair. To quickly remove the stain, use cleansers like makeup removers. Let the cleanser sit on the stain before gently massaging it for a minute or so. Then, steam the area by placing a warm, damp towel on top before washing with a bar soap. You can also do so by applying soap on a towel and using it to lightly rub the stained area. Be careful not to rub too forcefully as it may cause breakage or inflammation of the skin. Be sure to wear gloves during the dyeing process as hair dye stains cannot be removed from fingernails.

Hair manicure is extremely hard to remove once on the skin, so avoid letting it sit for too long. Immediately wipe off with a piece of tissue. Following that, use a cotton pad or a towel soaked with either soap or the cleansing gel provided to remove the stain. Be careful not to rub too forcefully as it may cause breakage or inflammation of the skin.

The stain can only be removed using chlorine bleach. An option is to wear white shirts which can be treated using chlorine bleaches.

Unfortunately, any stain left over from the previous step is likely to be permanent.

As a preventive measure, we recommend laying the floor with newspaper before your dyeing process. Refrain from using thinners and nail polish removers as well. They are ineffective in removing the stain, and may also damage the surface.

The use of either may damage the affected surface, so we recommend to consult the sink/bathtub manufacturer before doing so. For smooth surfaces that are hard and waterproof, but also prone to getting scratches, a viable option would be to use a melamine foam sponge. However, refrain from doing so on mirrors with an anti-condensation coating as it may cause scratches to the surface.

For materials that are waterproof and have an uneven surface, soak either a cotton pad or a kitchen towel with a chlorine bleach dilution. Let the cloth sit on the stain for about an hour, then rinse with water. However, chlorine bleaches may affect the color or quality of the surface. We recommend to test in an inconspicuous area before use.

When using melamine sponges and chlorine bleach, please follow the respective user guidelines as provided.